F.A.Q.

Q: Do you administer meds/pills to our pets?

 

A: Yes, our staff has extensive experience in pill administration and insulin administration.

 

Q: Can we keep our pets at your house?

 

A: Our business is primarily an "In - Home" pet sitting company. This means that we come to your home and provide service. We feel that this allows your pet the added comfort in staying in their home. (Please email support@petwatchboston.com for a specific request - we have taken lizards and snakes into our homes in the past)

 

Q: Do you charge for mail retrieval or extra services?

 

A: Mail retrieval and plant watering is included in the basic price, however, any extra service such as pet taxi or house cleaning will cost extra. Please contact us with any specific questions.

 

Q: Do you have references?

 

A: Yes - please review all our references on Yelp.com 5 STARS!

Terms and Agreement to Service:

 

Pet Watch Boston provides safety and protection of the property, while on the job site they are conducting business, but cannot be held responsible for any mishap while not at the customer’s job location. We intend to make your purchase of our services enjoyable and well preformed to your satisfaction. Upon sending this form and booking services with Pet Watch Boston you waive your right to hold Pet Watch Boston or any person associated with Pet Watch Boston responsible, during the hours on and off job site, for any wrongful entry or vandalism to any assets located on the property that Pet Watch Boston in conducting business. You also waive your right to hold Pet Watch Boston responsible for any medical conditions, death, or injury occurring to your animal while in the care of Pet Watch Boston. We will take prestige care of the animal and treat them with acceptable care and respect for owner’s happiness.  If any death, injury, or harm is caused by customers animal to any person associated with Pet Watch Boston, the owner of that animal is held responsible. All persons associated with Pet Watch Boston have adequate experience with a variety of animal types. Pet Watch Boston requires all of the job’s total payment on or before the first day of the Job.

 

Refund Policy:

 

If any job is canceled after Meet and Greet - refunds will be given in Pet Watch Boston credit which can be used on future bookings (other refund options may be available upon discretion). Any job canceled with more than 24 hour notice will be eligible for Pet Watch Boston credit to use on future job bookings (other refund options may be available upon discretion).

If a job is canceled within 24 hours of start date - not eligible for refund.

5 Star Customer Reviews!!!!!

Business Hours

Open Daily

Serviced offered year round including Holidays!*

 

24 Hour Pet Sitting Service

24 Hour House Sitting Service

24 Hour Sales

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Contact Details

Pet Watch Boston

Greater Boston Area

 

24 Hour Customer Service

Support@PetWatchBoston.com

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Pet Watch Boston 5 star rating on Yelp!